Drive Value from Customer Data, Create the Perfect CX
With rising consumer expectations, there is increasing pressure on brands to have accurate, real-time consumer data.
An always-on, connected consumer interacts with a brand in countless ways. Engaging consumers with contextually relevant messages at the precise moment of interaction is complicated when customer data dispersed across different systems and solutions.
Join Redpoint Global to discuss how to harness first-party data to create a stronger relationship between your brand and your consumer. Attendees will learn how to drive better engagement with first-party data, the benefits of applying a single view of the customer and methods to enrich and maintain your first-party data.
- How important is a single customer view to an effective customer experience and what are your key customer data challenges?
- How important is real-time customer engagement and can you deliver on this for your business?
- Can you provide a personalised experience wherever the customer shows up? And if not, what holds you back?